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Product update of the week: Year 2 • Week 22

Roopendra Talekar Roopendra Talekar ·
Truto unified model edit preview.gif
  • New integrations
    • Teamwork Project Management — Supports the Unified Ticketing API

New

Completely customize Unified APIs

Now you can completely modify all the Unified APIs in Truto to match your requirements.

From simple custom fields mapping to full-blown new resources, you can do it all using the new Unified API editing interface. The best part? This is the same interface that the Truto team uses to build all of the Unified APIs for its customers, so you can be rest assured that this is not some afterthought interface built to solve niche use cases.

And yes, as expected from any product these days, we have added a bit of AI magic to generate the transformation logic automatically for you.

Get in touch with your Truto account manager to get a quick tour.

Improvement

  • Smartsheet now supports updating users via the Unified User Directory API.
  • Pipedrive now supports de-provisioning users via the Unified User Directory API.
  • We have added a me resource to the Unified User Directory API to get information about the authed user.
  • Salesforce now supports adding engagements (calls, meetings, etc) to Leads as well via the Unified CRM API.
  • Unified Ticket API improvements
    • Asana
      • Fixed creation of tickets
      • Added ticket_types resource
    • FreshDesk
      • Added updating of tickets
      • Added ticket_types resource
    • Bitbucket
      • Added updating of tickets
      • Added ticket_types resource
      • Added ticket_priorities resource
  • Various layout changes in the UI to make it less claustrophobic on smaller screens.

Fix

  • Fixed failed event not being sent on run failure in v2 of RapidBridge Sync Jobs.
  • Fixed a bug with migration of data from Single Select to Multi Select in RapidForm.
  • Fixed intermittent connectivity issues with the database on the backend with an automatic retry.