Missive

Missive

API integration

Expand your

Helpdesk

integrations with the

Missive

API integration.

Perform all CRUD operations through our Proxy and Unified APIs.

Perform all CRUD operations through our Proxy and Unified APIs.

Trusted by world-class product and engineering teams

  • Claira
  • Senja
  • springworks
  • TruvaAI
  • Sprinto
  • Dos&Co
  • Spendflo
  • Dos&Co
  • ZenAdmin
  • Cloudficient

Trusted by world-class product and engineering teams

  • Claira
  • Senja
  • Springworks
  • TruvaAI
  • Sprinto
  • SaaSMonk
  • Spendflo
  • Dos&Co
  • ZenAdmin
  • Cloudficient
  • Findr

superAI

Comprehensive Missive AI Agent toolset with fine-grained access control and MCP Server capabilities. Missive MCP Servers works seamlessly with Cursor and Claude AI editors for immediate consumption. Integrates with all popular LLM frameworks including LangChain and PyDantic for advanced AI orchestration.

create_a_missive_analytics_report

Create an analytics report in Missive. Requires organization, start, and end. Returns the report id…

get_single_missive_analytics_report_by_id

Get an analytics report in Missive using id. Reports expire 60 seconds after completion and return 4…

delete_a_missive_webhook_by_id

Delete a webhook in Missive using id. This removes the corresponding rule containing the webhook act…

create_a_missive_webhook

Create a webhook in Missive to subscribe to specific events. Requires type and url. Returns the id o…

create_a_missive_task

Create a new task in Missive. Requires title. Returns id, conversation, title, description, state, a…

update_a_missive_task_by_id

Update a specific task in Missive using id. Returns updated fields including title, description, sta…

list_all_missive_teams

List teams in Missive for a specific organization using organization. Returns team id, name, organiz…

list_all_missive_users

List users in organizations the authenticated user belongs to in Missive. Returns fields such as id,…

list_all_missive_shared_labels

List shared labels in Missive for an organization the authenticated user belongs to. Requires organi…

update_a_missive_shared_label_by_id

Update one or more shared-labels in Missive using id. Returns updated shared_labels including name,…

create_a_missive_shared_label

Create one or more shared labels in Missive. Requires name and organization. Returns shared_labels w…

create_a_missive_post

Create a post in Missive. Requires notification with title and body, and optionally conversation for…

delete_a_missive_post_by_id

Delete a post in Missive using its id. Removes the post from the associated conversation. Only organ…

list_all_missive_responses

List responses for the authenticated user in Missive. Returns each response with fields including id…

get_single_missive_response_by_id

Get a specific response in Missive using id. Returns fields such as id, name, subject, and body repr…

list_all_missive_organizations

List organizations the authenticated user is part of in Missive. Returns id and name for each organi…

create_a_missive_message

Create a new incoming message in Missive. Requires account. Returns message details including id, su…

list_all_missive_messages

List messages in Missive matching a specific email_message_id. Returns up to 10 messages if multiple…

get_single_missive_message_by_id

Get a specific message in Missive by id. Returns key fields including subject, body, from_field, to_…

create_a_missive_draft

Create a new draft in Missive. Returns the created draft object including subject, body, to_fields,…

delete_a_missive_draft_by_id

Delete a draft in Missive. Requires id. Returns confirmation of deletion for the specified draft.…

list_all_missive_conversation_messages

List messages in a conversation in Missive. Requires id. Returns message fields such as id, subject,…

list_all_missive_conversation_comments

List conversation comments in Missive for the specified id. Returns comments ordered from newest to…

list_all_missive_conversations

List conversations visible to the authenticated user in Missive. Returns key fields such as id, subj…

get_single_missive_conversation_by_id

Get a specific conversation in Missive using id. May return a different id if the conversation was m…

list_all_missive_contact_groups

List contact groups or organizations linked to a contact book in Missive. Requires contact_book and…

list_all_missive_contact_books

List contact books in Missive accessible to the authenticated user. Returns id, name, user, organiza…

update_a_missive_contact_by_id

Update one or more contacts in Missive using id. Returns the updated contacts with embedded membersh…

create_a_missive_contact

Create contact(s) in Missive. Requires contact_book in the request body. Returns contacts with field…

list_all_missive_contacts

List contacts in Missive. Requires contact_book. Returns id, first_name, last_name, starred, contact…

get_single_missive_contact_by_id

Get a specific contact in Missive using id. Returns key details about the contact. A 404 is returned…

missive_attachments_download

Use this endpoint to retrieve the raw contents of a specific attachment directly from a message. To…

Enhanced

Missive

with AI Capabilities

AI Agent Toolset

AI Agent Toolset

MCP Server capabilities for seamless AI tool calling across all integration APIs

MCP Server capabilities for seamless AI tool calling across all integration APIs

Fine-Grained Control

Fine-Grained Control

Granular access control for all operations with custom method support

Granular access control for all operations with custom method support

Unlimited Customization

Unlimited Customization

Customize tool descriptions and parameters down to the finest detail for a workflow that feels built for you.

Customize tool descriptions and parameters down to the finest detail for a workflow that feels built for you.

Developer-First

Developer-First

Integrate with MCP clients like Cursor and Claude, or use frameworks like Langchain

Integrate with MCP clients like Cursor and Claude, or use frameworks like Langchain

Unified APIs for

Missive

Skip writing code for every integration. Save time by using Truto's category-specific Unified APIs. You can use the schema we provide out of the box or customize and override the mappings to suit your needs with AI.

Users

The User object represents a User.

Unified User Directory API

Me

Unified User Directory API

Attachments

Attachments are the files associated with a ticket or a comment.

Unified Ticketing API

Comments

Comments represent the communication happening on a Ticket, both between a User and a Contact and the internal things like notes, private comments, etc. A Ticket can have one or more Comments.

Unified Ticketing API

Tags

Tags represent a common classification approach used in various ticketing systems. A Ticket may have one or more Tags associated with them.

Unified Ticketing API

Teams

Teams represent the grouping system used for Users. These are usually called groups, teams, agent groups, etc. in the underlying products. A User can belong to one or more Teams.

Unified Ticketing API

Tickets

Core resource which represents some work that needs to be carried out. Tickets are usually mapped to issues, tasks, work items, etc. depending on the underlying product.

Unified Ticketing API

Users

Users represent the people using the underlying ticketing system. They are usually called agents, team members, admins, etc.

Unified Ticketing API

Workspaces

Workspaces represent the top-level subdivision in a ticketing system. They usually have their own set of settings, tickets, statuses, priorities and users. Some of the usual terminologies used by the…

Unified Ticketing API

Proxy API for

Missive

Access all of the

Missive

API without worrying about authentication and pagination. 

Truto's Proxy APIs are a 1-to-1 mapping of the

Missive

Helpdesk

API.

API call us you

You call us, we call

Missive

and pass the response back in the same cycle.

Access all of the

Missive

API without worrying about authentication and pagination. 

Truto's Proxy APIs are a 1-to-1 mapping of the

Missive

Helpdesk

API, you call us

we call

Missive

and pass the response back in the same cycle.

Account Linking

Account Linking

Use Truto's frontend SDK to link your

customer's

Missive

account.

We handle all the OAuth and API key flows. You do not need to create the OAuth app as well.

Account Linking

Account Linking

Use Truto's frontend SDK to link your

customer's

Missive

account.

We handle all the OAuth and API key flows. You do not need to create the OAuth app as well.

Seamless authentication 

Don't spend time refreshing access tokens, and figuring out how to store them securely. We do it for you.

We also sprinkle them into the API requests. So you just have to deal with 1 API key, ours.

Seamless authentication 

Don't spend time refreshing access tokens, and figuring out how to store them securely. We do it for you.

We also sprinkle them into the API requests. So you just have to deal with 1 API key, ours.

Unified response format

Unified response format

Truto follows a single response format for it's Proxy and Unified APIs across all the integrations.

into a unified cursor based pagination and all of the data is always present in the result attribute.

Missive

We translate

pagination

Unified response format

Unified response format

Truto follows a single response format for it's Proxy and Unified APIs across all the integrations.

into a unified cursor based pagination and all of the data is always present in the result attribute.

Missive

We translate

pagination

Get

Get

Missive

Missive

integrated into your app

integrated into your app

without the hassle

without the hassle

Our team understands what it takes to make a unified API implementation successful.

Our team understands what it takes to make a unified API implementation successful.

Boost customer satisfaction

Boost customer satisfaction

When customers can easily integrate their new products into their existing systems, they’re more likely to stick around. It’s just common sense!

Developers

Empower engineers

Who wants to do boring grunt work? Not engineers! By taking care of integrations for them, they’ll have more time to focus on what really matters - making a great product.

Profits

Boost profits 

Optimise developer resources. Truto frees up time and saves money. Say hello to a healthier bottom line!

Wow Experience

Wow your prospects

Say 'Yes' to every integration request your prospects ask you for. Integrations should not deter deal closures.

Powered by AI

Tick Icon

Customize the mappings as you need using AI.

Tick Icon

Build your own unified API from scratch, aided by AI.

Take back focus where it matters. Let Truto do integrations.

Learn more about our unified api service and solutions. A short, crisp 30 minute call with folks who understand the problem of alternatives.

Take back focus where it matters. Let Truto do integrations.

Learn more about our unified api service and solutions. A short, crisp 30 minute call with folks who understand the problem of alternatives.

Take back focus where it matters. Let Truto do integrations.

Learn more about our unified api service and solutions. A short, crisp 30 minute call with folks who understand the problem of alternatives.

Take back focus where it matters. Let Truto do integrations.

Learn more about our unified api service and solutions. A short, crisp 30 minute call with folks who understand the problem of alternatives.

We have been able to dramatically accelerate our GTM timeline by several months as a result of Truto. The devs at Truto worked with us to build a unified API structure with our team so that we have a solid base for future integrations as well. The support has been very quick to respond to our inquiries and provide timely resolutions for our requests.

Josh Benson,

CEO of Omnitrain