Update Users
/unified/ticketing/users/{id}
Path Parameters
The ID of the resource.
23423523Query Parameters
Refer Specifying query parameters in Truto APIs
Collection with type project is required.
1 supported1 required
The unique identifier for a collection
Show Truto-specific parameters
The ID of the integrated account to use for the request.
62f44730-dd91-461e-bd6a-aedd9e0ad79dThe format of the response.
unifiedreturns the response with unified mappings applied.rawreturns the unprocessed, raw response from the remote API.normalizedapplies the unified mappings and returns the data in a normalized format.streamreturns the response as a stream, which is ideal for transmitting large datasets, files, or binary data. Using streaming mode helps to efficiently handle large payloads or real-time data flows without requiring the entire data to be buffered in memory.debugreturns the final unified result alongside raw remote fetch information. The response is an envelope containingresult(identical to unified mode output) anddebug(withrequestUrl,requestOptions,data,responseHeaders, and for list operations:nextCursor,isLooping,isEmptyResult,resultCount).debugisnullfor static responses or whentruto_skip_api_call=true.
Defaults to unified.
unifiedunifiedrawnormalizedstreamdebug
Excludes the remote_data attribute from the response.
Validates the request body against this method's request_body_schema before the request is sent to the underlying integration. When a field marked required is missing, Truto responds 400 with the missing field names under truto_error_insight.missing_required_body_fields instead of forwarding the call. Only the fields documented in request_body_schema are checked. A body carrying a non-empty remote_data object is forwarded unchecked, because remote_data is merged into the provider request and may already carry the required values. A field the mapping always supplies through its default body is treated as present, and a field that is only conditionally required is reported under truto_error_insight.conditionally_required_body_fields rather than rejected. Some integrations declare fields required on update that the provider only requires on create; check meta/{method} for the resource before enabling this on update calls. If you sent an Idempotency-Key and the request was rejected, use a fresh key when you retry with a corrected body: the idempotency cache is keyed on the integrated account, path and key only — it ignores the query string and the body — so reusing the key replays the rejection. Defaults to false, which forwards the request as-is.
Array of fields to exclude from the response.
truto_exclude_fields[]=id&truto_exclude_fields[]=nameQuery parameters to pass to the underlying API without any transformations. Refer this guide to see how to structure the query parameters.
remote_query[foo]=barRequest Body
Refer Writing data using Unified APIs
The user's name
7 supported1 required
DixaThe URL of the user's avatar
3 supported
Dixa1 supported
The user's email addresses
7 supported
DixaThe user's email address
The type of email address
primaryother
The user's first name
4 supported
DixaThe user's last name
4 supported
DixaAny additional data that should be passed as part of the request body. This data is not transformed by Truto and is passed as is to the remote API.
The roles the user has
ownermemberviewer
6 supported
ownermemberviewerDixaThe role's unique identifier
The role's name
activeinactive
1 supported
activeinactiveThe IDs of the teams the user is a member of
3 supported
DixaThe user's username
1 supported
Response Body
The user's unique identifier
7 supported
DixaThe user's name
7 supported
DixaThe URL of the user's avatar
3 supported
DixaThe date and time the user was created
6 supported
DixaThe user's email addresses
7 supported
DixaThe user's email address
The type of email address
The unique identifier for the specific version of the resource.
The user's first name
4 supported
DixaWhether the user is active or not
4 supported
DixaThe user's last name
4 supported
DixaRaw data returned from the remote API call.
The roles the user has
6 supported
DixaThe role's unique identifier
The role's name
The IDs of the teams the user is a member of
3 supported
DixaThe date and time the user was last updated
4 supported
DixaThe user's username
1 supported
truto unified ticketing users '<resource_id>' \
-m update \
-a '<integrated_account_id>' \
-b '{
"name": "your_name",
"emails": [],
"first_name": "your_first_name",
"last_name": "your_last_name",
"avatar": "your_avatar",
"team_ids": [],
"roles": "owner",
"username": "your_username",
"status": "active",
"remote_data": {}
}' \
-o jsonimport Truto from '@truto/truto-ts-sdk';
const truto = new Truto({
token: '<your_api_token>',
});
const result = await truto.unifiedApi.update(
'ticketing',
'users',
'<resource_id>',
{
"name": "your_name",
"emails": [],
"first_name": "your_first_name",
"last_name": "your_last_name",
"avatar": "your_avatar",
"team_ids": [],
"roles": "owner",
"username": "your_username",
"status": "active",
"remote_data": {}
},
{ integrated_account_id: '<integrated_account_id>' }
);
console.log(result);import asyncio
from truto_python_sdk import TrutoApi
truto_api = TrutoApi(token="<your_api_token>")
async def main():
result = await truto_api.unified_api.update(
"ticketing",
"users",
"<resource_id>",
{
"name": "your_name",
"emails": [],
"first_name": "your_first_name",
"last_name": "your_last_name",
"avatar": "your_avatar",
"team_ids": [],
"roles": "owner",
"username": "your_username",
"status": "active",
"remote_data": {}
},
{"integrated_account_id": "<integrated_account_id>"}
)
print(result)
asyncio.run(main())curl -X PATCH 'https://api.truto.one/unified/ticketing/users/{id}?integrated_account_id=<integrated_account_id>' \
-H 'Authorization: Bearer <your_api_token>' \
-H 'Content-Type: application/json' \
-d '{
"name": "your_name",
"emails": [],
"first_name": "your_first_name",
"last_name": "your_last_name",
"avatar": "your_avatar",
"team_ids": [],
"roles": "owner",
"username": "your_username",
"status": "active",
"remote_data": {}
}'const integratedAccountId = '<integrated_account_id>';
const body = {
"name": "your_name",
"emails": [],
"first_name": "your_first_name",
"last_name": "your_last_name",
"avatar": "your_avatar",
"team_ids": [],
"roles": "owner",
"username": "your_username",
"status": "active",
"remote_data": {}
};
const response = await fetch(`https://api.truto.one/unified/ticketing/users/{id}?integrated_account_id=${integratedAccountId}`, {
method: 'PATCH',
headers: {
'Authorization': 'Bearer <your_api_token>',
'Content-Type': 'application/json',
},
body: JSON.stringify(body),
});
const data = await response.json();
console.log(data);import requests
url = "https://api.truto.one/unified/ticketing/users/{id}"
headers = {
"Authorization": "Bearer <your_api_token>",
"Content-Type": "application/json",
}
params = {
"integrated_account_id": "<integrated_account_id>"
}
payload = {
"name": "your_name",
"emails": [],
"first_name": "your_first_name",
"last_name": "your_last_name",
"avatar": "your_avatar",
"team_ids": [],
"roles": "owner",
"username": "your_username",
"status": "active",
"remote_data": {}
}
response = requests.patch(url, headers=headers, params=params, json=payload)
print(response.json())