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POST /unified/ticketing/attachments

Query Parameters

Refer Specifying query parameters in Truto APIs

Show Truto-specific parameters
integrated_account_idstring · uuid
required·

The ID of the integrated account to use for the request.

Example: 62f44730-dd91-461e-bd6a-aedd9e0ad79d
truto_response_formatstring

The format of the response.

  • unified returns the response with unified mappings applied.
  • raw returns the unprocessed, raw response from the remote API.
  • normalized applies the unified mappings and returns the data in a normalized format.
  • stream returns the response as a stream, which is ideal for transmitting large datasets, files, or binary data. Using streaming mode helps to efficiently handle large payloads or real-time data flows without requiring the entire data to be buffered in memory.

Defaults to unified.

Example: unified
Possible values:
unifiedrawnormalizedstream
truto_ignore_remote_databoolean

Excludes the remote_data attribute from the response.

truto_exclude_fieldsstring[]

Array of fields to exclude from the response.

Example: truto_exclude_fields[]=id&truto_exclude_fields[]=name
remote_queryRecord<string, any>

Query parameters to pass to the underlying API without any transformations. Refer this guide to see how to structure the query parameters.

Example: remote_query[foo]=bar

Request Body

Refer Writing data using Unified APIs

content_typestring

The content type of the attachment

11 supported1 required
Enchant
required
ClickUp
supported
Helpshift
supported
Jira
supported
Jira Service Management
supported
Monday.com
supported
Shortcut
supported
Trello
supported
YouTrack
supported
Zendesk
supported
Zoho Desk
supported
custom_fields
1 supported
Quickbase for Project Management
supported
datastring

Base-64 encoded data you want to store.

1 supported1 required
Enchant
required
fileobject · file

The file to be uploaded.

11 supported11 required
Azure DevOps
required
ClickUp
required
Helpshift
required
Jira
required
Jira Service Management
required
Monday.com
required
Shortcut
required
Trello
required
YouTrack
required
Zendesk
required
Zoho Desk
required
file_namestring

The attachment's name.

11 supported1 required
Enchant
required
ClickUp
supported
Helpshift
supported
Jira
supported
Jira Service Management
supported
Monday.com
supported
Shortcut
supported
Trello
supported
YouTrack
supported
Zendesk
supported
Zoho Desk
supported
remote_dataRecord<string, any>

Any additional data that should be passed as part of the request body. This data is not transformed by Truto and is passed as is to the remote API.

ticketobject
10 supported10 required
Azure DevOps
required
Helpshift
required
Jira
required
Jira Service Management
required
Monday.com
required
Shortcut
required
Trello
required
YouTrack
required
Zendesk
required
Zoho Desk
required
idstring
required
workspaceobject
1 supported1 required
Azure DevOps
required
idstring
required

Response Body

content_typestring

The content type of the attachment

11 supported
ClickUp
supported
Enchant
supported
Helpshift
supported
Jira
supported
Jira Service Management
supported
Monday.com
supported
Shortcut
supported
Trello
supported
YouTrack
supported
Zendesk
supported
Zoho Desk
supported
created_atstring · date-time

The time when the attachment was created

8 supported
ClickUp
supported
Jira
supported
Jira Service Management
supported
Monday.com
supported
Shortcut
supported
Trello
supported
YouTrack
supported
Zoho Desk
supported
etagstring

The unique identifier for the specific version of the resource.

file_namestring

The attachment's name.

11 supported
ClickUp
supported
Enchant
supported
Helpshift
supported
Jira
supported
Jira Service Management
supported
Monday.com
supported
Shortcut
supported
Trello
supported
YouTrack
supported
Zendesk
supported
Zoho Desk
supported
file_urlstring

The URL to download the attachment

10 supported
ClickUp
supported
Helpshift
supported
Jira
supported
Jira Service Management
supported
Monday.com
supported
Shortcut
supported
Trello
supported
YouTrack
supported
Zendesk
supported
Zoho Desk
supported
idstring

The unique identifier for the attachment

12 supported
ClickUp
supported
Enchant
supported
Helpshift
supported
Jira
supported
Jira Service Management
supported
Monday.com
supported
Quickbase for Project Management
supported
Shortcut
supported
Trello
supported
YouTrack
supported
Zendesk
supported
Zoho Desk
supported
remote_dataRecord<string, any>

Raw data returned from the remote API call.

sizenumber

The file size in bytes

8 supported
ClickUp
supported
Enchant
supported
Helpshift
supported
Jira
supported
Jira Service Management
supported
Monday.com
supported
Trello
supported
Zoho Desk
supported
ticket_idstring

The ticket id to which the attachment belongs

References: Tickets → id
9 supported
ClickUp
supported
Helpshift
supported
Jira
supported
Jira Service Management
supported
Monday.com
supported
Shortcut
supported
Trello
supported
YouTrack
supported
Zoho Desk
supported
updated_atstring · date-time

The time when the attachment was updated

2 supported
Shortcut
supported
YouTrack
supported
uploaded_bystring

The user who uploaded the attachment

References: Users → id
7 supported
ClickUp
supported
Jira
supported
Jira Service Management
supported
Monday.com
supported
Shortcut
supported
YouTrack
supported
Zoho Desk
supported
uploaded_by_typestring

The type of the user who uploaded the attachment

1 supported
Shortcut
supported
curl -X POST 'https://api.truto.one/unified/ticketing/attachments?integrated_account_id=<integrated_account_id>' \
  -H 'Authorization: Bearer <your_api_token>' \
  -H 'Content-Type: application/json' \
  -d '{
  "workspace": {},
  "file": {},
  "ticket": {},
  "file_name": "your_file_name",
  "content_type": "your_content_type",
  "data": "your_data",
  "remote_data": {}
}'
const integratedAccountId = '<integrated_account_id>';

const body = {
  "workspace": {},
  "file": {},
  "ticket": {},
  "file_name": "your_file_name",
  "content_type": "your_content_type",
  "data": "your_data",
  "remote_data": {}
};

const response = await fetch(`https://api.truto.one/unified/ticketing/attachments?integrated_account_id=${integratedAccountId}`, {
  method: 'POST',
  headers: {
    'Authorization': 'Bearer <your_api_token>',
    'Content-Type': 'application/json',
  },
  body: JSON.stringify(body),
});

const data = await response.json();
console.log(data);
import requests

url = "https://api.truto.one/unified/ticketing/attachments"
headers = {
    "Authorization": "Bearer <your_api_token>",
    "Content-Type": "application/json",
}
params = {
    "integrated_account_id": "<integrated_account_id>"
}
payload = {
    "workspace": {},
    "file": {},
    "ticket": {},
    "file_name": "your_file_name",
    "content_type": "your_content_type",
    "data": "your_data",
    "remote_data": {}
}

response = requests.post(url, headers=headers, params=params, json=payload)
print(response.json())
import Truto from '@truto/truto-ts-sdk';

const truto = new Truto({
  token: '<your_api_token>',
});

const result = await truto.unifiedApi.create(
  'ticketing',
  'attachments',
  {
  "workspace": {},
  "file": {},
  "ticket": {},
  "file_name": "your_file_name",
  "content_type": "your_content_type",
  "data": "your_data",
  "remote_data": {}
},
  { integrated_account_id: '<integrated_account_id>' }
);

console.log(result);
import asyncio
from truto_python_sdk import TrutoApi

truto_api = TrutoApi(token="<your_api_token>")

async def main():
    result = await truto_api.unified_api.create(
        "ticketing",
        "attachments",
        {
        "workspace": {},
        "file": {},
        "ticket": {},
        "file_name": "your_file_name",
        "content_type": "your_content_type",
        "data": "your_data",
        "remote_data": {}
},
        {"integrated_account_id": "<integrated_account_id>"}
    )
    print(result)

asyncio.run(main())