# Overview

> Source: https://truto.one/docs/guides/rapid-form/overview/

**RapidForm** is a powerful tool designed to collect input from end users as part of the [Integrated account connection flow](/docs/guides/integrated-accounts/connecting-an-account#connecting-an-account-via-truto-interface) It streamlines the process of gathering necessary data and preferences from users after they have connected their accounts, enabling more personalized and efficient integrations.


## Key Features

- **Supports Unified and Proxy APIs**: RapidForm can fetch data using both [Unified APIs](/docs/guides/unified-apis/what-are-unified-apis) and Proxy APIs (directly proxying requests to the service's API), offering flexibility in how you access data.
- **Dynamic Field Types**: Use various field types such as Single Select, Multi Select, Text, Password, Checkbox, and Hidden fields to collect different types of input.
- **Dependency Management**: Fields can depend on the values of other fields, enabling dynamic form behavior (e.g., loading projects based on a selected workspace).
- **Custom Validation and Transformation**: Implement custom validation logic and data transformations using [JSONata](https://docs.jsonata.org/overview.html) expressions to ensure data integrity and meet specific business rules.

## Use Cases

Here are some scenarios where RapidForm can significantly enhance the integration experience:

### 1. Syncing Specific Tickets

**Example**: **Syncing Tickets from Zendesk with Specific Tags**

- **Scenario**: You want to allow users to sync only tickets that have certain tags from their Zendesk account.
- **Solution with RapidForm**:
  - After the user connects their Zendesk account, RapidForm fetches the list of tags using Zendesk's API.
  - The form presents a **Multi Select** field populated with the user's tags.
  - The user selects the tags they are interested in.
  - The integration later on uses this selection to filter tickets. The selections are stores as variables in the Integrated Account.


### 2. Selecting Specific Workspaces or Projects

**Example**: **Syncing Data from a Specific Workspace in Asana**

- **Scenario**: Users may have multiple workspaces in Asana but only want to sync data from one.
- **Solution with RapidForm**:
  - After connecting their Asana account, RapidForm fetches the list of workspaces via the Asana API.
  - A **Single Select** field displays the available workspaces.
  - The user selects the desired workspace.
  - Subsequent data synchronization is scoped to the selected the Projects corresponsing to the Workspace.